Do I need a new controller to fit a ControllerCom to it?
No, the ControllerCom is a retrofit to any existing controllers. As long as your controller has the CX connector fitted. (10way milspec connector on top of the controller above the screen).
My data doesn’t appear to be coming in from my ControllerCom on my PC?
Check the modem is turned on and the modem handler software is running at ALL times. Check you have installed the correct data call in telephone number in the ControllerCom (i.e. the number of the modem).
How do I know if there is enough phone signal to send my data messages out of the chamber?
The ControllerCom can perform a 5 minute signal test on site in the enclosed chamber before you complete the installation. This will confirm whether a good signal will be able to send data messages.
Can I obtain up to the minute readings from the ControllerCom or change the settings from my office without having to visit the site?
Yes, with the aid of an additional battery box. This enables you to use the “Modem Schedule” function to give you up to 24hr live access to your ControllerCom.
